Short answer: yes.

Google is undeniably one of the most successful tech companies in the world. Twenty years ago, numerous startups were wiped out in the dot-com crash, which concluded in 2002. As a result, Silicon Valley lost 200,000 jobs (1), and yet, Google was able to survive and flourish. In early 2000, the company was highly profitable. According to Garvin, Wagonfield, and Liz (2013), the company was driven by ever-expanding teams of engineers due to the nature of its products. However, Google struggled to define the role of engineering managers, and executives at Google even questioned whether the managers were needed at all. Engineering managers had a tendency to provide little direction because it was believed to interfere with engineers in getting work done. On the other hand, if managers gave more direction, they ran the risk of being perceived as micromanagers. …

Getting your customer through the checkout process is only half the battle. If you can’t deliver when you say you will, it’s a waste of time to perfect your onsite user experience. Frustrated customers won’t shop with you again after a bad delivery experience.

Today’s shoppers expect transparent, quick and accurate delivery of their eCommerce products. In this article, learn more about rising consumer expectations for eCommerce delivery and what merchants can do to keep their delivery promises to retain more customers.

Consumer Expectations for Delivery Continue to Rise

by Andrew Maff, Director of Marketing and Operations for Seller’s Choice

Traffic is an important part of any eCommerce business. You cannot build and grow your brand if people do not visit your pages.

But traffic and page visitors are not enough. If you are not converting the majority of this traffic to paying customers, you are leaving money on the table.

In all likelihood, people will visit your product page because they are already interested in the type of item you are selling. …

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A couple weeks back, Sezzle leadership attended Shopify’s Unite conference in San Francisco. Conferences have largely represented positive opportunities for us to network with other industry players and learn more about consumers in the payments space. Despite missing out on a meet and greet with incubator visionary Erlich Bachman due to a city-wide power outage, this trip was a valuable one. (For those of you who don’t watch Silicon Valley, start catching up!)

The Unite conference marked the introduction of Shopify Pay, a new feature intended to speed up the checkout process, thus increasing conversion for Shopify merchants. Payments related news typically accounts for the majority of my open chrome tabs, and the Shopify Pay announcement is especially relevant to what we’re doing at Sezzle, so this blog post will explore some pros and cons of the Shopify Pay product. …

I came across this book as I was searching Google for an answer to a question: would universal basic income work for developing countries like India and the Philippines? Assuming the money is there to carry out a program like that in the first place…

Whenever I read about basic income online, it’s usually about some study that’s being done somewhere in the Netherlands, the richest part of the world. Already immersed in the book, I found out the writer comes from the point of view of a Dutch. …

If you don’t make it to the end of the review, know that all I wanted to say was that this is great reading for “outsiders,” immigrant or otherwise.

Because it’s 700+ pages, I wasn’t sure I had the time or energy to finish it. A few pages into it, though, I was hooked. I remember the line that did that for me:

“Today, we are indisputably the heirs to Hamilton’s America, and to repudiate his legacy is, in many ways, to repudiate the modern world.”

That’s a bold statement, I thought. What were Hamilton’s contributions?

I only had a tiny glimpse of American history, most of it I probably got from documentaries I’ve seen here and there. Maybe some from when I was in grade school somewhere in the southern Philippines. I didn’t have much of an inclination to history books, partly because my history teachers wanted me to memorize too many dates, places and people when all I wanted to do was read stories. …

I read this book over many cups of tea that eventually turned cold before I remembered to take another sip. Digital Gold is an incredibly well-organized timeline of events on Bitcoin’s founding fathers and their pseudonymous friends. The story involves a complicated network of people made up of mostly libertarian males.

Expect to read about 30 different names in the book, remember 5 of them, but come out with an understanding of how Bitcoin came to be the controversial currency, er, commodity it is today.

Popper tells the story in a style that reminds me of Mr. Robot or Digital Fortress. In other words, it was a very fun non-fiction book, at least for someone who never would have read non-fiction if it weren’t for history class. …

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I spent Easter Sunday with my roommate’s family. I was speaking with her 17-year old sister about social media and she starts telling me about a photo journal she maintains on VSCO, adding that the consistent subject in her photos are her feet in different settings — hiking, swimming, being on a roadtrip, standing on snow, grass, etc. She showed me the feed and I was blown away by how awesome it looked. …

I earned my first dollar, actually $400, on the internet in 2010. I did some graphic design work for a tech company that was co-founded by none other than Charlie Youakim, our CEO here at Sezzle. Since that time, I’ve completed graphic design projects for many entrepreneurs, including e-commerce store owners. For an online retailer, there’s no better feeling than getting that first sale!

I was in the middle of creating our own merchandise store, Sezzle Goods, when I realized how easy it is to set-up an online storefront these days.

Graphic design plays a big role in e-commerce. With a dash of creativity, beautiful sites like the ones shown above are attainable with limited resources. So where should you start when faced with a blank canvas? …

In an age where the average person owns 3.64 connected devices, being an e-commerce merchant has never been more lucrative. I personally like shopping on my laptop more than I do on my phone, but the shops that do it right across all devices get my business whether I’m at home or on the go.

Shopping on your phone has become easier as more retailers are taking notice of the shift to mobile. In late 2016, mobile website views surpassed desktop for the first time. Yet, cart abandonment on mobile is much higher than on desktop.

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While you should still keep traditional checkout strategies in mind, we think good UX should come first when thinking about your mobile checkout. We’ve come up with six simple steps to overcome the challenges that come with the shift to mobile commerce. …


Mia Peroff

VP, Product at Sezzle | Financially empowering the next generation

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